2. Отключите автоматическую перезагрузку и настройте сохранение дампа: techsupport.diary.ru/p49189308.htm (там для XP, но разница несущественная)
Дамп — в студию.

--==SS==-- спасибо большое ^^ через несколько дней узнаю помогло или нет

Рано спасибо. ) Надо посмотреть, что запишется в c:/windows/minidump и выложить это сюда. )

--==SS==-- а что такое дамп? х_Х"

В данном случае — файл с содержимым оперативной памяти на момент сбоя.

--==SS==-- я вот открыла папку c:/windows/minidump но там много файлов.какой нужен?

Последний по дате. Ещё лучше несколько последних. В архив и выложить сюда.

--==SS==-- при попытке что либо сделать с этими файлы выдаёт "прекращения работы Проводник"

Хм. Забавно. WinRAR там какой-нибудь есть? Попробуйте прямо из него открыть папку и заархивировать.

--==SS==-- ifolder.ru/23744249

кстати снова появился экран с каким то текстом, но стало ещё хуже =_= уж лучше пусть перезапускается х_х

На всякий случай покажите ещё лог HijackThis.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:34:42, on 25.05.2011
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v8.00 (8.00.6001.19048)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ASUS\ATK Hotkey\HControlUser.exe
C:\Program Files\ASUS\ATK Media\DMedia.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\ASUS\ATKOSD2\ATKOSD2.exe
C:\Program Files\ASUS\ASUS Data Security Manager\ADSMTray.exe
C:\Windows\AsScrPro.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Protector Suite QL\psqltray.exe
C:\Program Files\Mail.Ru\Agent\magent.exe
C:\Program Files\Yota\Yota Access\YotaAccess.exe
C:\Program Files\A4Tech\Mouse\Amoumain.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Mail.Ru\Guard\GuardMailRu.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Diamond Navigator\DNav.exe
C:\Program Files\ICQ7.5\ICQ.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Users\asus\Downloads\Новая папка\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mail.ru
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Спутник@Mail.Ru - {09900DE8-1DCA-443F-9243-26FF581438AF} - c:\program files\mail.ru\sputnik\MailRuSputnik.dll
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: MultiShop v2.0 - {39AA6D29-4236-4F25-A36A-3410EF5283D9} - C:\PROGRA~1\PIVIMM~1\MULTIS~1.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Спутник@Mail.Ru - {8984B388-A5BB-4DF7-B274-77B879E179DB} - c:\program files\mail.ru\sputnik\MailRuSputnik.dll
O2 - BHO: Помощник по входу с помощью идентификатора Windows Live ID - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: IE 4.x-6.x BHO for Download Master - {9961627E-4059-41B4-8E0E-A7D6B3854ADF} - C:\PROGRA~1\DOWNLO~2\dmiehlp.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.6209.1142\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: XBTBPos00 Class - {FCBCCB87-9224-4B8D-B117-F56D924BEB18} - C:\Program Files\Pivim Multibar\pivim.dll
O3 - Toolbar: Яндекс.Бар - {91397D20-1446-11D4-8AF4-0040CA1127B6} - C:\Program Files\Yandex\YandexBarIE\yndbar.dll
O3 - Toolbar: Pivim Multibar - {1BB22D38-A411-4B13-A746-C2A4F4EC7344} - C:\Program Files\Pivim Multibar\pivim.dll
O3 - Toolbar: DM Bar - {0E1230F8-EA50-42A9-983C-D22ABC2EED3C} - C:\Program Files\Download Master\dmbar.dll
O3 - Toolbar: Спутник@Mail.Ru - {09900DE8-1DCA-443F-9243-26FF581438AF} - c:\program files\mail.ru\sputnik\MailRuSputnik.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HControlUser] C:\Program Files\ASUS\ATK Hotkey\HControlUser.exe
O4 - HKLM\..\Run: [ATKMEDIA] C:\Program Files\ASUS\ATK Media\DMedia.exe
O4 - HKLM\..\Run: [ATKOSD2] C:\Program Files\ASUS\ATKOSD2\ATKOSD2.exe
O4 - HKLM\..\Run: [ACMON] C:\Program Files\ASUS\Splendid\ACMON.exe
O4 - HKLM\..\Run: [ADSMTray] C:\Program Files\ASUS\ASUS Data Security Manager\ADSMTray.exe
O4 - HKLM\..\Run: [ASUS Screen Saver Protector] C:\Windows\AsScrPro.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [MAgent] C:\Program Files\Mail.Ru\Agent\MAgent.exe -LM
O4 - HKLM\..\Run: [Scartel_YotaAccess] "C:\Program Files\Yota\Yota Access\YotaAccess.exe" /minimized
O4 - HKLM\..\Run: [WheelMouse] C:\Program Files\A4Tech\Mouse\Amoumain.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Guard.Mail.ru.gui] "C:\Program Files\Mail.Ru\Guard\GuardMailRu.exe" /gui

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [NevoDRM] "C:\Program Files\Игры\NevoDRM\NevoDRM.exe"
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [DNav] C:\Program Files\Diamond Navigator\DNav.exe /AUTO
O4 - HKCU\..\Run: [IcqUpdater] "C:\Users\asus\AppData\Local\Temp\IcqUpdater.exe" upgrade 5132 Global\MMutexLib_Global_AppInstance_YzpccHJvZ3JhfjFcaWNxNy40XGljcS5leGU "C:\Users\asus\AppData\Local\Temp\0a50e25a83046228c11dcaa7eeed09bb.exe" "C:\PROGRA~1\ICQ7.4\ICQ.exe upgrade=0a50e25a83046228c11dcaa7eeed09bb restart=True parentpid=4068 loginmode=2 sname=575409542 pwdhash=mjqQtWyxbFggfC2Zp4hvAJo6kLVssWxYIHwtmaeIbwA= logindata=AAEA1iUyRndRQUFBQUFBSUVCbzhFRk9JS1RwbmsxRndLN1Fwc3pQdWZ5NDVCOFQlMkY0aWNLa3kxWGJpeGJoQjRyVjJpMWN0ekg3SkFGa04yUnJ3YSUyQiUyRnJkd2RZNmdGWkltalZ0TjI3OHVYZ1NiMlU1Vzg0SUhYcVNFMzBwMU84YmUwemclMkJaRkNaOHFDYUIzUzF1cTkxRjlScEhYMlJ0ZmFITEdjaWtOQ0U1YXNFNlJrMjNBblkzNFIzbHlRTE9NcVlZejByZWV6ZDJUbnclM0QlM0QAAgAsMC8rUk1lc2hFY3lCNXlnVzd4eVZDVzNBREdDQzIrdVk1ay9RRGFUdGQ1MD0= status=1 visibility=4 noupdate=1" autorun
O4 - HKCU\..\Run: [ICQ] "C:\Program Files\ICQ7.5\ICQ.exe" silent loginmode=4
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &Экспорт в Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: Google ВикиКомментарии... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
O8 - Extra context menu item: Закачать ВСЕ при помощи Download Master - C:\Program Files\Download Master\dmieall.htm
O8 - Extra context menu item: Закачать при помощи Download Master - C:\Program Files\Download Master\dmie.htm
O8 - Extra context menu item: Передать на удаленную закачку DM - C:\Program Files\Download Master\remdown.htm
O9 - Extra button: Отправка в блог - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Отправка в блог Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Отправить в OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Отправить в OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: MultiShop v2.0 - {39AA6D29-4236-4F25-A36A-3410EF5283D9} - C:\PROGRA~1\PIVIMM~1\MULTIS~1.DLL
O9 - Extra 'Tools' menuitem: MultiShop v2.0 - {39AA6D29-4236-4F25-A36A-3410EF5283D9} - C:\PROGRA~1\PIVIMM~1\MULTIS~1.DLL
O9 - Extra button: Mail.Ru Агент - {7558B7E5-7B26-4201-BEDB-00D5FF534523} - C:\Program Files\Mail.Ru\Agent\magent.exe
O9 - Extra 'Tools' menuitem: Mail.Ru Агент - {7558B7E5-7B26-4201-BEDB-00D5FF534523} - C:\Program Files\Mail.Ru\Agent\magent.exe
O9 - Extra button: ICQ7.5 - {7578ADEA-D65F-4C89-A249-B1C88B6FFC20} - C:\Program Files\ICQ7.5\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ7.5 - {7578ADEA-D65F-4C89-A249-B1C88B6FFC20} - C:\Program Files\ICQ7.5\ICQ.exe
O9 - Extra button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Download Master - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - C:\Program Files\Download Master\dmaster.exe
O9 - Extra 'Tools' menuitem: &Download Master - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - C:\Program Files\Download Master\dmaster.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: ADSM Service (ADSMService) - ASUSTek Computer Inc. - C:\Program Files\ASUS\ASUS Data Security Manager\ADSMSrv.exe
O23 - Service: Avira AntiVir Планировщик (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ASLDR Service (ASLDRService) - Unknown owner - C:\Program Files\ASUS\ATK Hotkey\ASLDRSrv.exe
O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - Unknown owner - C:\Program Files\ATKGFNEX\GFNEXSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: @dfsrres.dll,-101 (DFSR) - Корпорация Майкрософт - C:\Windows\system32\DFSR.exe
O23 - Service: Служба управления устройствами Intel® PROSet/Wireless WiMAX Red Bend (DMAgent) - Red Bend Ltd. - C:\Program Files\Intel\WiMAX\WiMAX\Bin\DMAgent.exe
O23 - Service: Guard.Mail.ru - Unknown owner - C:\Program Files\Mail.Ru\Guard\GuardMailRu.exe
O23 - Service: Служба Google Update (gupdate1ca4dc918bc14e8) (gupdate1ca4dc918bc14e8) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Служба Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Norton Internet Security - Unknown owner - C:\Program Files\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: FrontLine Drivers Auto Removal (v2) (sfrem02) - Protection Technology (StarForce) - C:\Windows\system32\sfrem02.exe
O23 - Service: Служба Intel® PROSet/Wireless WiMAX (WiMAXAppSrv) - Intel(R) Corporation - C:\Program Files\Intel\WiMAX\WiMAX\Bin\AppSrv.exe
O23 - Service: @c:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe,-100 (WPFFontCache_v0400) - Корпорация Майкрософт - C:\Windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe
O23 - Service: Yota Access Service - RooX - C:\Program Files\Yota\Yota Access\YotaAccessService.exe

--
End of file - 14391 bytes